Privacy Policy

In relation to the collection, storage and sharing of personal, participant information, we will follow these key principles:

• Consent is obtained from participants for the collection, storage and sharing of their personal information, generally this is written consent, but if verbal, this is recorded in the participant file.

• Clients files or supplied data, whether hard or electronic files, are kept in a secure location with authorised access only.

• Clients have the right to access their information at any time.

• Participants are encouraged to provide updated information if their circumstances change.

• Clients may request staff to update information when they become aware of changes to participant circumstances, and/or when a review is carried out, to ensure that the information is current and accurate.

• All information relating to participants is confidential and will not be disclosed to any other person or organisation without the participant’s consent.

• Only information necessary for delivering effective services and billing will be collected.

• Photographs or electronic recordings will not be taken without permission.

• Each participant will be offered the right to choose whether to participate in any research or auditing process.